Operations

Operations

Customers want the full experience from the moment they enter an establishment. The hard work you put into decoration and aesthetics needs to be backed up by great atmosphere, fantastic food and drink, and attentive well-trained staff.

We can help put the final pieces together, providing guidance and advice on a full range of everyday essentials.

Daily Operations

Operating successful and award-winning sites under the Boothwood umbrella we have developed a comprehensive suite of custom site audit and policy documents.

  • Legal Compliance
  • Running your business
  • Empowering your team

Process

We have chosen to work with Google (G Suite Business) to build a complete office structure which can help you stay in control of email, shared documents, weekly business sheets, rota and personalised company intranet.

  • Communications
  • Security and transparency
  • Suppliers and schedules

Team Training

The hard work you put in needs to be backed up with great atmosphere, fantastic food and drink, and attentive well-trained staff. We can help by providing guidance and advice on a full range of everyday operational essentials.

  • Customer service training
  • HR and compliance training
  • Complaint handling procedures

How can we help?